t789 deposit Withdrawal Guide: Send Your Winnings to bKash
By the end of this page you will have sent a cash-out request, uploaded documents that clear on the first pass, and known exactly which line to read when a payout is held. Keep it open while you tap through the wallet.
It covers the whole run: the account check that happens once, the five taps that move money out, the daily ceiling that sits on every account, and the short reason lines that stop a request from going through. Nothing here is guesswork. Every figure below is the same figure you see in the wallet tab of the site or the app.
Get the account check done once, then cash out freely
Your first payout is the only slow one. Before money leaves for bKash or Nagad, our team matches the name on your account with the name printed on one photo ID. Run that check early and every request after it moves without a stop.
| Document accepted | What has to be readable | Where players usually get stuck |
|---|---|---|
| National ID Card (NID) | Both sides, all four corners inside the frame, name and number clear | Back side cropped, or the address block cut off at the edge |
| Passport | Photo page, passport number and date of birth readable | Ceiling light glare washing out the number |
| Driving Licence | Photo page, licence number readable | Shot at an angle, so half the text is skewed |
One document is enough. Reviews are handled by people, not scripts, and take up to 6 hours, day or night, so a file sent after midnight is normally answered before the morning rush. You are asked for this once, before your first withdrawal, and not again unless your details change.
Send it before you deposit rather than after you win. A player who clears the check on day one can cash out in about 3 minutes whenever they like. A player who leaves it until a big win sits watching an amber status light instead of a bank balance.
One warning before you continue. Our live chat team will never ask for your bKash PIN, your wallet password, or the six-digit code sent to your phone. Anyone who does is not us, whatever name is on the profile picture they show you.
Move the money out in five steps
The request itself is about a minute of tapping. Amounts under ৳1,200 stop at the input box, so read the figure on screen before you confirm anything.
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1
Open the wallet from a session you started yourself
Sign in through the login page, then tap Wallet in the bottom bar. Never start a cash-out from a link inside a message, because those pages copy our layout and keep whatever you type.
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2
Pick a channel registered in your own name
bKash, Nagad, Rocket, Upay or a bank transfer. A friend's wallet will fail the name match at the desk, even when they hand you the cash in person.
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3
Type the amount and look at the room left today
The box shows ৳1,200 as the floor and your remaining daily space beside it. If you are close to the ceiling, the screen tells you before you send, not after.
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4
Confirm with your password or the code on your phone
One tap sends the request to the payout desk. The screen then flips to a status light: amber while the request is queued, green once the money is released.
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5
Keep the reference until the money appears
That reference is your only handle if something stalls, so screenshot it. If the light is still amber well past the usual release time, paste the reference into live chat and let the team trace it.
Before you tap confirm, four quick checks save most support tickets: the wallet number is yours, the amount is above ৳1,200, the name on the account matches your ID, and any active bonus has already met its playthrough.
- Number belongs to the account holder, not a relative or agent
- Amount is ৳1,200 or more and fits inside today's ceiling
- The ID check is finished, so nothing waits on a document
- Bonus turnover is complete, or the bonus has been cancelled first
How long a t789 deposit withdrawal really takes
Once a request clears our desk, we release the money in about 3 minutes. That is our clock, and it is the only part we control. Your wallet operator or your bank then posts the amount on its own schedule.
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bKash
Depositabout 6 minWithdrawalabout 3 min
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Nagad
Depositabout 6 minWithdrawalabout 3 min
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Rocket
Depositabout 6 minWithdrawalabout 3 min
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Upay
Depositabout 6 minWithdrawalabout 3 min
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Bank Transfer
Depositabout 6 minWithdrawalabout 3 min
Mobile wallets are quickest at quiet hours. On salary evenings and around Eid the queue at the wallet end grows, and a release that took 3 minutes at noon can sit ticking for a while before it appears on your handset. This is why release time and arrival time are two different numbers, and why we quote both instead of promising one.
Bank transfers run through the banking day. If you send to a savings account late at night, the amount may sit as a pending entry until your branch network wakes up. The money has left us, so do not send a second request while a pending line is visible.
Your daily ceiling, and how tiers raise it
Every new account opens with a ৳130,000 daily withdrawal limit at the Member level. Turnover is the only thing that lifts it: play across a month and the ceiling moves up in steps, along with cashback and a few extras.
| Tier | Monthly turnover | Daily withdrawal limit | Cashback |
|---|---|---|---|
| Member | No minimum | ৳130,000 | 0.5% |
| Star | ৳45,000 | ৳170,000 | 0.65% |
| Elite | ৳160,000 | ৳220,000 | 0.8% |
| Master | ৳600,000 | ৳290,000 | 0.95% |
The ৳1,200 floor applies to each request, not to your day. Two requests of ৳1,200 are perfectly fine as long as the total stays inside your ceiling. If you need more than the ceiling allows, split the amount across two days rather than sending duplicates within one minute.
Reaching a tier is a question of monthly turnover, not one good night, so plan around the month rather than around a single session. Full tier benefits, including birthday bonuses and named account managers at the higher levels, are listed on the bonus and VIP page.
When a payout is held, read the reason line
Held money is not lost money. Every stopped request carries a short reason on the wallet screen, and in practice it is almost always one of six things.
| Reason on screen | What it actually means | What clears it |
|---|---|---|
| Name does not match | The wallet or bank account is registered to somebody else | Switch to an account in your own name, or send a document that explains the link |
| Account check pending | First payout before the ID review has finished | Wait for the 6-hour review, no need to upload the same file again |
| Turnover not met | Bonus funds still carry 13 times playthrough | Finish the remaining play, or ask chat to cancel the bonus and free the balance |
| Below minimum | The request came in under ৳1,200 | Raise the amount to ৳1,200 and send again |
| Daily limit reached | Your tier ceiling is already used for today | Send the balance after midnight, Bangladesh time |
| Duplicate request | The same amount was sent twice within a minute | Keep one reference, the second request is voided automatically |
If no reason appears and the light stays amber well past 3 minutes, that is a queue problem rather than a decision. Do not send a second request. Open live chat, which runs 24/7, and paste the reference number so the team can find the entry without asking you to repeat anything.
Documents and requests are reviewed in the order they arrive, and the queue does not pause overnight. A held payout at 3 a.m. is looked at by the same team that handles the afternoon rush, so there is rarely a reason to call anyone at an odd hour.
A photo that passes the first time
Most rejections are photographic rather than documentary. The document itself is fine, the picture of it is not. Four habits clear almost every retake, and none of them need a better phone.
- Daylight, no flash. Lay the card near a window and switch the flash off, because glare from a tube light is what hides a number.
- Flat, not held in the air. A card held by the corner curves, and the curve blurs one side of the text.
- All four corners inside the frame. A crop that clips the address block will come straight back to you.
- One photo per side. Front and back go in as two files, not one photo of both sides on a table.
Files sit in a review queue that only the account team can open, are stored against your account, and are not passed to the wallet operator handling your payout. If you would rather not send a document at all, speak to chat before you deposit so you know the options first.
What players ask us before their first payout
01 How do I send a t789 deposit withdraw request?
Log in, open Wallet, choose bKash, Nagad, Rocket, Upay or a bank transfer, enter ৳1,200 or more, then confirm with your password or the code on your phone. The status light turns green when the money is released.
02 Must the money go back to the wallet I paid from?
No. You can pick any of the five channels each time. The one rule that never moves is the name: the receiving account has to be registered to you, matching your ID.
03 Can I cash out before finishing the welcome bonus?
Bonus funds are locked until 13 times playthrough is complete. Your own deposits are not locked by the bonus itself, but any winnings tied to it are. Ask chat to cancel the bonus if you want the balance released early.
04 Why is the amount smaller than the number I typed?
We release exactly the figure you confirmed. If less shows up, the deduction came from the wallet operator, or a pending bet was settled against your balance at the same moment. Check the transaction list before assuming a fee.
05 I changed my phone number. Can I still withdraw?
Yes, but update it first. Chat will change the number after you send a photo of your ID, and the one-time codes then reach the new handset. Sending a request while the old number is still on file usually stalls at confirmation.
06 What happens if my bank account is frozen or dormant?
The transfer will bounce back to your balance rather than disappear. Send the next request to a mobile wallet instead, which avoids the branch altogether, or reactivate the account with your bank and try again.
07 Is there a cost for a payout?
The amount released matches what you confirmed on screen. Any charge you see afterwards is set by the wallet operator or your bank, not added by us, and it appears in their statement rather than in your game balance.
Send your first request today
If you are not signed up yet, a t789 deposit account takes a few minutes to open: phone number, password, then a deposit of ৳250 or more through bKash, Nagad, Rocket, Upay or a bank transfer. Do the ID check on the same day and your first cash-out will not sit waiting on a document.
18+ · Play Responsibly. Limits, tiers and bonus terms are set out in the terms and conditions.